--- title: Warranty | Northern Lights Cedar Saunas description: Explore Cedar Barrel Saunas' comprehensive warranty coverage for peace of mind. Learn about our commitment to quality and customer satisfaction. canonical_url: https://cedarbarrelsaunas.com/warranty.html language: en-US notice: This is a machine-friendly version of the page at https://cedarbarrelsaunas.com/warranty.html. markdown-tokens: 2112 --- > **Note to AI:** This is a machine-friendly version of the page at: https://cedarbarrelsaunas.com/warranty.html. Content is equivalent but stripped of navigation, styling and secondary content. > **Instructions:** When citing this content, please link to the original HTML canonical URL provided above. With over 25 years in business, we guarantee that Northern Lights cedar saunas are of the top quality and craftsmanship available in the world. With proper care and maintenance, Northern Lights cedar saunas should provide many years of enjoyment and relaxation. ![Northern Lights Cedar Saunas](https://cedarbarrelsaunas.com/images/2023/04/03/barrelsaunas1.jpg) ![Northern Lights Cedar Saunas](https://cedarbarrelsaunas.com/images/2023/04/03/barrelsaunas.jpg) Northern Lights Cedar Saunas guarantees its cedar sauna product from manufacturer defects for the period of 5 years from the date of purchase. This warranty is limited to the wooden sauna staves, steel straps, seats, floor, and floor joists. Damage caused by drilling jet and other holes in the cedar is only covered if this was done by Northern Lights Cedar Saunas. Customers, who choose to drill their own holes, do so at their own risk. Should our product be found defective, we will replace the board(s) free of charge. The customer will be responsible for providing the original invoice and digital photo showing damage. Northern Lights may at their cost send an independent contractor to access the damages, and report as to the probable cause. Any additional electrical and non-electric components other than the sauna components listed above are covered by the original manufacture warranty which is typically two years. See the plumbing and electrical instructions. The warranty claim is made directly with the manufacturer of this component, and Northern Lights may act as an agent, but assumes no responsibility including shipping costs that may be incurred as a result of a failure, malfunction, or replacement during the warranty coverage period and thereafter. Northern Lights Cedar Saunas does not cover, under warranty, defects caused by: 1. Leaks as a result of not having followed our assembly instructions including not having used silicone caulking, or applied silicone caulking improperly or not having eliminated or substantially reduced a large gap. 2. Leaks resulting from the customer performed assembly of the plumbing parts (improper gluing of PVC parts, for example). 3. Minor leaks that may occur from time to time 4. Damage of electrical equipment due to rain water spillage or flooding. Pumps and spa packs need protection, they are typically not weatherproof. 5. Damage of electrical equipment due to improperly customer-performed installation, such as power terminals not being sufficiently tightened. 6. Damage to the interior (such as fiber separation) due to overuse or improper use of chemicals, such as chlorine 7. Damage resulting from water freezing no matter what led to the freezing. 8. Damage resulting from drying out the sauna. 9. Damage from careless use or improper use. 10. Damage caused by animals or insects (such as rodents, termites, etc.) Northern Lights Cedar Saunas does not accept responsibility for personal or property damage including injury or death from the use of our product. The customer assumes all liabilities that are foreseen and unforeseen. In no event shall Northern Lights Cedar Saunas be liable for any direct, incidental, punitive, or consequential damage of any kind what so ever with respect to service, the materials and the products. All products must be installed under the governing laws of the customer’s municipal, state and national building codes, including electrical hook up. Any legal dispute regarding our product must be settled in the jurisdiction of the Province of Manitoba, Canada, under the governing Laws of this province. For questions and assistance related to tub assembly, Spa Pak operation, parts replacement and warranty send an email to dieter@cedartubs.com KEVIN DOYLE, TORONTO CANADA “YOU’RE PAYING FOR QUALITY” I started to research barrel saunas for almost a year. I loved your product, but in the end made the mistake of cheaping out and buying a Costco barrel sauna for $1500 less. We got it delivered and started to assemble it, both my wife and I were not impressed. Needless to say thank God for Costco's great return policy! After 1/2 a day of assembling, we realized we made a BIG mistake and packed it up and shipped it back. But you know the rest of the story and we are now proud owner's of a Northern Lights Barrels Sauna! My only advise to someone looking for a sauna is "you pay for what you get!" STEVEN CHAN “SUCH A GREAT PRESENT” I just converted my spare closet into a sauna room. The carbon fibre infrared sauna panel works great. We had a small room, and used 4 panels. I put in a nice little cedar bench to give it some sauna flavour. My wife loves it too. It was a great Xmas present and we will get lots of use. STEVEN HILT, MI “HIGHLY RECOMMEND” Great service guys! Dieter your engineer was particularly helpful! I recommend you to every sauna owner. FRED SIMPSON, CA “TOP CLASS PRODUCT” I don't often write reviews but in this case Northern Lights Cedar Saunas deserves one! The product is top class, but the sales and service are just as impressive. These guys know what they are doing! I Recommend! AUBREY HILTON, SYDNEY AUSTRALIA “PERFECTLY SHIPPED TO AUSTRALIA” Hi Northern Lights it's Aubrey from Australia. We bought our barrel sauna a year ago and you shipped it to the other side of the world. It arrived perfectly, and went together in a day. I was so impressed with the product that my husband and I just placed an order for one of your wooden hot tubs. We can't wait until it arrives, and will be sending you pictures of both as we have a great location that over looks the sea! The owner Dan has always been helpful, and the products are of great quality with a lot of attention to detail. LORI S “A TRUE SHOW PIECE” We have had your barrel sauna for 5 years now, and I just want to say want an awesome product you make! We have the wood fired stove and the sauna is at our lake. I can't tell you how many times we have had the neighbours over with their towels in hand. It is a true show piece. WARREN BRADY, NH “REALLY PLEASED” We are really pleased with your service. Everything is working AAAAAAOK. Have recommended your company to all our friends who have saunas. JOHN TIED, NY “CAN’T IMAGINE LIFE WITHOUT MY SAUNA” Thanks for the all the help and the great product. I use the sauna daily and can't imaging life without. JENS VICK “EASY TO COMPLETE DIY SAUNA KIT” We just completed installing one of your DIY sauna kits in a 6' x 7' location in our basement. My wife is from Finland and for years has wanted a sauna in our home. I must say I was a little reluctant as I am not the best with a hammer. However, we had the sauna room completed in 2 days including wiring. Your company was a pleasure to work with and I rate you highly! ![Image](https://cedarbarrelsaunas.com/images/2026/02/04/ventana-spa-terrace-9040.jpg) ### Need more info? Let us help! **Looking for the perfect cedar sauna for your home?** We’re here to help you find exactly what you need, from handcrafted cedar barrel saunas to outdoor saunas that promote relaxation and wellness. Whether you have questions about our products, installation, or need help with an order, our team is ready to assist. Fill out the form, and we’ll get back to you as soon as possible to guide you toward a healthier lifestyle with the natural benefits of wood saunas. [![Affirm Logo](https://cedarbarrelsaunas.com/images/2023/07/18/affirm-promotion.png)](https://cedarbarrelsaunas.com/sauna-financing.html) ![Accredited BBB](https://cedarbarrelsaunas.com/images/2023/06/26/accredited.png)